General terms and conditions

Article 1. Definitions

  • The doctor/practice: Moon Spanjer, Body Logic Practice, KvK: 85586064
  • The client: the other party of Moon Spanjer, Body Logic Practice
  • Services: all services that can be purchased from Body Logic Practice, including: 3-week Kick-start, short consultations, Intensive Path and the Body Logic Insights.

Article 2. General

  • These conditions form part of any agreement between the doctor and client.
  • A medical treatment agreement between the doctor and the client is also subject to the Medical Treatment Agreement Act (WGBO)

Article 3. Body Logic Insights

  • The Body Logic Insights 2023 is offered as an E-book
  • An agreement is concluded when an order confirmation is sent by e-mail to the e-mail address provided by the client
  • The delivery of the E-Book takes place when the order confirmation with the E-Book is delivered to the client via e-mail. By sending the aforementioned e-mail, Body Logic Practice has fulfilled its delivery obligation. In case the client has not received the email, the client contacts Body Logic Practice at moonspanjer@bodylogic.nl or 06-57319542.
  • The Body Logic Insights are offered free of charge if the client enters into a 3-week Kick-start or Intensive Programme.

Article 4. Consultations and Pathways

  • The agreement between Body Logic Practice and the client is entered into for the duration of the consultation or trajectory.
  • Body Logic Practice will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good craftsmanship; Body Logic Practice remains under an obligation of effort. All this based on the then known state of science.
  • The client shall ensure that all data, which may reasonably be relevant for a proper execution of treatment, are communicated to Body Logic Practice in a timely manner.
  • Appointments that cannot be kept should be cancelled no later than 24 hours before treatment - not counting weekend days. Failure to cancel or cancellation within 24 hours before the appointment will result in a charge of 50% of the consultation fee by Body Logic Practice.

Article 5. Payment of Consultations and Pathways

  • The rates for consultations or the Intensive Pathway are based on the most recent rate list and/or are mentioned in the quotation for the service in question. You can find the most recent price list on my website.
  • Services for clients will be billed by the doctor through a bill as agreed.
  • Payment for the 3-week Kick-Start should be made in advance of the first consultation.
  • When entering into an Intensive Pathway, 50% of the total amount must be paid before the first appointment.
  • Payment for individual consultations should be made after the treatment by bank transfer or pin and within 14 days of the invoice date in a manner to be indicated by Body Logic Practice in the currency invoiced.
  • After exceeding the payment term, the client is in default, without a notice of default being required. Since you can obviously have forgotten, I will send you a reminder asking you to still pay the bill within 7 days. If payment is not made after this date, I am obliged to charge interest and collection costs. Collection costs include the costs of lawyers, bailiffs and collection agencies, determined in accordance with the applicable or customary rates.
  • The doctor is entitled to suspend her obligations to provide services with effect from the date on which the payment period has expired. The doctor shall inform the client in a timely manner of said suspension of her services.

Article 6. Liability

  • Body Logic Practice is not liable for damage, of whatever nature, caused by the fact that Body Logic Practice is based on incorrect and/or incomplete information provided by or on behalf of the client. Body Logic Practice is also not liable if advice is not or incorrectly followed.
  • Should Body Logic Practice be liable for any damage, Body Logic Practice's liability will be limited to the amount paid by its insurer in the case in question.
  • Body Logic Practice is never liable for consequential damage, lost profit, missed savings and damage due to business interruption.
  • Body Logic Practice is in no way liable for the quality and composition of its advised supplements and/or medicines. The supplier of these supplements or medicines is responsible for this.
  • The limitations of liability included in this article do not apply if the damage is due to intent or gross negligence of Body Logic Practice.
  • In all cases, any liability of the doctor is limited to the amount charged to the client.
  • The client is obliged to take all measures necessary to limit the damage for which he/she wishes to hold the doctor liable.

Article 7. Privacy

  • The doctor will keep confidential all information regarding the client/client that she obtains in the performance of her services and will not disclose this information to third parties, except insofar as the doctor is obliged to do so or the doctor has obtained permission. See also the Privacy Statement dated 4-11-2022.

Article 8. Duration of the agreement and termination

  • Unless otherwise stipulated in the agreement, it is entered into for the duration of an Intensive Path, 3-week Kick-Start or short consultation. At the end of the agreed contract period, the agreement can be extended by mutual agreement between the two parties.
  • Either party is entitled, without prejudice to the right to compensation for costs, damages and interest, to dissolve the agreement without judicial intervention with immediate effect by registered letter if:
  • the other party has failed to fulfil one or more of its obligations and has failed to fulfil its obligations within a period set to it by registered letter for fulfilment, unless the failure(s) is/are of such a nature or minor importance that it does not reasonably justify dissolution.
  • bankruptcy or suspension of payments is applied for or granted for the other party, or measures are taken indicating the termination or cessation of the business.
  • If the agreement is terminated prematurely by Body Logic Practice, Body Logic Practice will, in consultation with the client, arrange for the transfer of work still to be performed to third parties. This unless the termination is attributable to the client. If the transfer of the work involves extra costs for Body Logic Practice, these will be charged to the client. The client is obliged to pay these costs within the period stated, unless Body Logic Practice indicates otherwise.

Article 9. Indemnification

  • The client indemnifies Body Logic Practice for any claims from third parties, who suffer damages in connection with the implementation of the agreement and whose cause is not attributable to Body Logic Practice. If Body Logic Practice is sued by third parties, the client is held to assist Body Logic Practice both extra-judicially and judicially and to immediately do everything that can be expected of him/her in that case. Should the client fail to take adequate measures, Body Logic Practice is entitled, without notice of default, to take such measures itself. All costs and damages incurred on the part of Body Logic Practice and third parties as a result will be entirely at the expense and risk of the client.

Article 10. Applicable law and disputes

  • The agreement concluded between the doctor and the client, and any further agreements concluded in execution thereof, shall be governed exclusively by Dutch law.

Article 11. Complaints

  • In the event of dissatisfaction or a complaint by the client, the client informs the doctor as soon as possible. The doctor and the client then both make efforts to reach a solution on the matter.
  • If a conversation does not yield the desired result, the client can turn to the complaints committee of the Doctors' Association of Integrative Medicine (AVIG).

Heemstede, 29 November 2023, Body Logic Practice